​What kind of payments do you accept?

​

We accept credit card payments from all the major providers.  We use Stripe for processing all our payments so it's super secure. 

​

​

​

Do I need to enter my credit card info to get started?

​

Absolutely not.  You only need your credit card if you choose to upgrade to a paid plan.

​

​

​

How do I upgrade my account?

 

When you exceed the limits of your current plan, our system will automatically prompt you to upgrade. You can still upgrade at any time by going to your account settings and choosing Billing. If you have a coupon code, you can apply it when upgrading.

​

​

​

How do I use my coupon?

 

When you upgrade to a paid plan, simply add your coupon code in the space provided and your discount will be applied.

​

​

​

What's the cancellation policy?

 

You are free to cancel your TrackMySubs account at any time. We do not provide refunds so if you choose to cancel your subscription as a paying user you will not receive a refund.  No further recurring charges will occur from the moment you cancel your account. Please see our Terms of Use for further details.

​

​

​

What if I need to upgrade in the middle of my billing cycle?

 

No problem. The amount you'll be charged will be based by the days left in your billing cycle, calculated pro-rata. Don't worry, any payment received from your current plan will go towards your upgraded plan.

​

​​

​

​

Is my data private and safe?  How?

​

Yes.  All communication between your computer and our servers is via https.  We store your data using only the best in class providers to ensure that it's safe and secure.  We will not sell or provide your personal data (name, country and email address) to any third parties under any circumstances.  Please see our Privacy Policy for further details.​

​​

​